Initial Declaration Document
about our Insurance Services
17 Seatonville Road
Whitley Bay
Tyne & Wear
NE25 9DA
1 The Financial Services Authority
The FSA is the independent watchdog that regulates financial services. Use this information to decide if our services are right for you.
2 Whose products do we offer?
We offer products from a range of insurers for Private Medical Insurance.
We only offer products from a limited number of insurers for, Income Protection, Critical Illness, Term Life Insurance and Travel Insurance.
Ask us for a list of insurers we offer insurance from.
We only offer products from a single insurer.
3 Which service will we provide you with?
We will advise and make a recommendation for you after we have assessed your needs for Private Medical Insurance, Income Protection, Critical Illness or Term Life.
You will not receive advice or recommendation from us for Private Medical Insurance, Income Protection, Critical Illness, Term Life Insurance or Travel Insurance. We may ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed.
4 What will you have to pay us for our services?
A fee.
No fee.
You will receive a quotation, which will tell you about any other fees relating to any particular insurance policy.
5 Who regulates us?
Medibroker Limited, 17 Seatonville Road, Whitley Bay, Tyne and Wear NE25 9DA is authorised and regulated by the Financial Services Authority.
Our FSA Register number is 304773.
Our permitted business is advising and arranging general insurance contracts.
You can check this on the FSA's Register by visiting the FSA's website www.fsa.gov.uk/register or by contacting the FSA on 0845 606 1234.
6 Ownership
Medibroker Limited is owned by:
APRIL Group Prevoyance Individuelle
107-109 Boulevard Vivier Merle
69438 Lyon Cedex 03 - France
Tel. +33 4 26 10 13 00 - Fax. +33 4 26 10 13 44
7 What to do if you have a complaint
If you wish to register a complaint, please contact us:
...in writing
Write to: Medibroker Ltd, 17 Seatonville Road, Whitley Bay, Tyne and Wear, NE25 9DA
...by phone
Telephone: + 44 (0) 191 2972411
If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.
8 Are we covered by the Financial Services Compensation Scheme (FSCS)?
We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim.
Insurance advising and arranging is covered for 100% of the first £2,000 and 90% of the remainder of the claim, without any upper limit.
Further information about compensation scheme arrangements is available from the FSCS.
Contact Us
- Freephone
0800 980 1082 (UK)
- International Telephone
+44 (0)191 297 2411
medibroker.com
Health Insurance Awards
Sage Business Awards
Health Insurance
We will be able to advise you on the best plan with the best premium according to your specific situation.
Travel Insurance
Whether you are seeking short or long term travel, Multi trip travel, or maybe sports cover or a business trip.
